Support
QiApp Support
We’re here to help with account access, app issues, subscriptions, and general questions about using QiApp.
For support inquiries, please contact us using the email below.
Contact Us
Support email:
info@24qi.appYou can also reach us through the in-app feedback or support entry available within the app.
If you are an approved expert or partner and need help with content publishing, video-related issues, account access, or platform support, please contact us at info@24qi.app.
We aim to respond within a reasonable time.
Common Support Topics
Account and Login
If you need help signing in, changing your login email, or accessing your account, please contact us and include the email associated with your account.
Subscription and Billing
For questions about subscriptions, renewals, or purchase issues, please include:
- the email associated with your account
- the platform used for purchase (App Store or Google Play)
- a brief description of the issue
App Issues
If you experience crashes, loading issues, or unexpected behavior, please include:
- your device model
- OS version
- app version
- a short description of the problem
Privacy and Data
For privacy-related requests, account deletion, or data questions, please visit:
Important Notice
QiApp provides general wellness and lifestyle guidance only.
It does not provide medical diagnosis, treatment, or emergency care.
If you have urgent medical concerns or symptoms, please seek qualified professional care.